Om tjänsten
We are always searching for new talents to our customers! We at Recruitive are now looking to find you who are fluent in Finnish to Northmill bank. The position is suitable for those who are passionate about customer service and have a strong customer and business focus. It is important that you are accurate and have an eye for detail. You are a driven person who works efficiently and enjoys being in a changing environment.
The role involves a high tempo at times and Northmill places high demands on good service at the same time we are very responsive to the needs of employees and strongly cherish having a good working environment.
You will work at an international, successful and innovative bank. Northmill is located in the heart of Stockholm. The employment starts with a thorough introduction were you get to learn everything you need to know to handle the job. Northmill take big pride in making everyone feel included and be a part of the company from day one. You will also work in an expansive environment since the company is growing in Finland.
Dina arbetsuppgifter
Your daily tasks will be to give guidance and help Northmills customers in a professional matter with phone as your main source. You will also administrate and resolve errands.
Example of your daily tasks:
– Answer incoming calls, chats and e-mails
– Approve and administrate loan offers
– Work proactive to help customers pay
– Learn and work with credit management
– Advise and find payment solutions together with the customer based on internal guidelines and the customer’s situation
Din profil
Are you the one we are searching for?
This job suite you who are openminded and always strive forwards. As a customer service agent you need to be able to juggle many tasks at once and we believe that you thrive when you have a lot on your table. You also have good knowledge in administration, customer calls and service. We believe that you have received these competencies from either previous jobs or studies. If you have work with customer service och support it is a big plus. We are looking for a thorough person that is results and solutions oriented. A strong ability to offer good and qualitative service is important. We gladly see that you are a responsible person who aspires to work with our values, Curious, Relentless, Active, Focused and Thorough.
We also believe that you are:
– Fluent in Finnish, both speaking and writing
– Are loyal and are looking to develop in your new role
– Have experience from working in service
– Good system experience, ability to learn and use new software
– It is very advantageous if you also speak Swedish, and also that you have experience from a service profession or a bank
Om företaget
We are offering all employees good oppertunites to new exiting challenges were you can grow in your role and at Northmill Bank.
Our offer:
– Individual salary
– Excellent onboarding
– To work at a global and successful company
We are looking forward to hearing from you!
